Refund policy

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Returns and Refund Policy

Due to the unique nature of our products, we do not accept returns except in cases where:

• The wrong item was delivered, or
• The item arrived damaged and the damage was not disclosed prior to purchase.

Our products are vintage and often considered collectible items. As such, they may show natural signs of age and wear. These pieces are primarily sold for their historical and aesthetic value and may not always be suitable for everyday wear. Please review all product descriptions and images carefully before making your purchase.

To be eligible for a return in the above cases, your item must be in the same condition that you received it—unworn or unused since the sale, and in its original packaging. You’ll also need the receipt or proof of purchase.

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.

You can always contact us for any return question at swooshsanfrancisco@gmail.com.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so we can evaluate the issue and make it right.